1. Collection of Personal Information

We may collect information about you when you:

• complete a contact form or appointment request form;
• contact us by phone, email, or through our website;
• use our services or attend our consultations.

The information collected may include:

• First and last name and contact details (email, phone number, address);
• Health information and pertinent details about your aesthetic needs, when necessary for your consultation;
• Technical data related to your use of our website (e.g., IP address, browsing activity).

2. Use of Personal Information

Your information is used solely to:

• schedule and provide your aesthetic treatments;
• answer your questions or requests for information;
• improve our services and your experience on our website;
• share relevant information about our services with your consent.

We do not sell or share your personal information with third parties for commercial purposes.

3. Retention and Protection

We retain your information only for as long as necessary to fulfill the purposes for which it was collected.

We implement physical, administrative, and technical security measures to protect your information against unauthorized access, use, or disclosure.

4. Consent

By using our services or filling out our forms, you consent to the collection and use of your personal information in accordance with this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.

5. Your Rights

In accordance with Quebec’s Law 25, you have the right to:

• access your personal information;
• request the correction or deletion of inaccurate or incomplete information;
• withdraw your consent at any time;
• receive explanations regarding the use of your information.

To exercise your rights, you may contact us at the following email address: info@odeclinique.com or by phone: 514-815-0131.

6. Policy Updates

This policy may be updated from time to time. The most recent version is always available on our website. We encourage you to review it regularly to stay informed.

Contact

For any questions regarding the protection of your personal information, please contact our Privacy Officer:

Ôde Medical Aesthetics
Email: contact@odemedicoesthetique.com
Phone: 514-815-0131